Welcome to our site...
I am going to show you specific actionable things that can be done almost immediately:
New ways to take advantage of the leads you're already getting.
Most powerful tool to drive new leads, even in a downturn.
Through this process you'll learn 8 ways to obtain leads for less than $100/month
by supercharging your telephone number, 800 number, direct mail, emarketing,
website, vehicle sign, and every other way you can think of to get the word out about
your business. You have just found the solution to
Guerrilla Marketing's biggest
challenge. An easy to use, Web-based CRM based on incoming calls.
John saved $15,000 in one month.
John's grandfather started the oldest surviving auto dealership (
www.ellisbrooks.com)
in San Francisco in 1939. As you might guess, times are tough for the car business.
John is going to win and he is going to tell you how. Perhaps John is facing some of
the same challenges as you.
John will share more ways he uses Knowme below, but first check
out this 90 second video I did at the
2008 NADA, the big auto industry event.
Our competitors spent $750K on plasma TVs, and models, all to impress the
guys who begged for our tax dollars with corporate jets. That's probably why
they don't have pricing on their website. I showed up with this "high school"
display, invested $400 just to rent a carpet, and look what happened...
A Simple Value Proposition: Knowme helps you find and fix your profit leaks.
You are! We can beat this and I am going to show you step by step how to do it.
"My expectation is we'll see a lot more shopping
around, a lot more research [because of the
recession]"
-Hal Varian, chief economist Google.
Travel Think Conference, October 8,2008
"A First Class hotel stay begins long before
your lay eyes on your room. Although many
prospective guests visit the company's
website,only about 10% book entirely
online, the rest preferring to discuss
their plans by phone."
Sir Rocco Forte
owns eleven 5-star hotels. 90% of leads
for The Rocco Forte Collection are over
the phone.
TIME Style & Design, November 2008
Let me ask you this...
ots of us do. It's not your fault. You're working harder than ever,
but where are the results. If you cut back on advertising, you see
fewer customers. Cut back more and your business slows, putting
you into "starvation mode" and causing you to be even more
stressed. You inevitably give into this powerful and primal urge and
start slashing everything and your team's morale starts dropping off
a cliff. Now you have HR headaches, and your spouse is complaining
that you're always in a bad mood. Sound familiar? It's what many
people are going through on a daily basis... over and over again.
Feeling frustrated and hopeless and not wanting to look at their
numbers ever again.
Okay, let's get down to business and see how our most efficient
clients are picking some low hanging fruit.
Knowme's unique tool box is the not so obvious answer
Here's an idea from
Starbucks gets it half right with their ALS system. Want to see an article about
their labor calculator in the New York Times?
click here. The successful part
of Starbucks' system, is that they tie labor to their customer needs. Starbucks
records the time and the number of units of sold, adds up the time (in
labor) it takes to serve each item, and that's how they calculate ideal labor
(amount of people on the floor). Managers then compare this ideal labor figure to
what was actually worked, giving them continuous variance information.
This is how you can do the same thing for your sales and customer
service people to motivate ordinary people to get extraordinary results.
With Knowme you can optimize your labor based on
your phone calls
After all, you pay your people to interact with your customers...
...everyone in your organization realized that the amount of paid work hours
available was based on the graphs above and the amount of closed business.
Have your best people on during peak call volumes or
train your whole team to the level of the top member.
We talked about variance to ideal,the way Starbucks figures out how to
effectively manage their labor. Now I am going to show you how to apply
that same concept to customer service.
Before knowme...
Leaks in customer
service start with
suboptimal phone
setup
+ Frustrated customer
Friction within the team.
+ Customer Walks
Stuck with this attitude:
After
knowme...
..great
ideas start
at the
front line.
To see exactly how
Knowme creates a
great customer service
experience click here
And I could show you how to empower them in less than 10 minutes a day,
and it would be the most fun and exciting part of your day.
And they kept doing it as long as you showed sincere appreciation for their
efforts in these difficult times.
Start passing out the high fives. Here's how: Tell your front line people[
] to
email you great calls when they feel they've gone above and beyond the call,
or they've saved a deal.
Share great calls with your team with through email.
ell, so far we have learned how to schedule your labor better, and
we have talked about how Knowme can improve your customer
service experience for both the customer and front line team[
]
.
Now I am going to show you how to take the variance to ideal labor
concept and apply to it handling incoming phone calls and incoming call training.
Don't have access to $500 per hour sales trainers with 25 years of experience?
Don't worry. I do. Ron might be mad because I am not going to charge you, but
here goes...
One more thought...
If you take anything from this website, take the training below. Ron's
2 minute training will dramatically improve your business even if
you decide Knowme is not for you. I have personally listened to
thousands of incoming phone calls, including calls to a company
where the Big Boss[
] was a New York Times best selling author.
It frustrates me when I hear people making the same mistakes I made when I
first started, over and over again. You, however, can take advantage of
mistakes, and blunders with this game-changing discovery...most people don't
follow these 7 simple steps you're about to learn, regardless of their educational
level or salary.
And it costs them big
Your team may be making these same critical errors!
Click on any of the calls above and
remember how you felt when you were
treated like this.
Still have doubts? Go back up near the top of this page and listen to the "leaky
profits" video I recorded at NADA. By the way, Ian Gray(the guy I am talking to) owns
20 car dealerships.Think I am only about auto dealers? Look below...
$10 Million: Midas found buried treasure
Jay Levinson, the father of Guerrilla Marketing,
has sold 14 million books on the subject. On page 78
he says"
of all the minority groups on earth, the most
special to you are the people who call your
business on the telephone."
If you want to read a review of this book, click here.
Read the surprising results below to see what Jay
and Jeannie found when calling into Midas and why
management was "dismayed at its inability to make
appointments with callers."
Here is a good
question from the
Levinsons'
book on page 80.
Are your
customers made
to feel like
interruptions of
your business or
like the reason
you're in business
in the first
place? To find
out now...
Click here...
If you're ready
right now
to follow the
Levinsons' advice
but have no idea
where to start,
keep reading. I'll
give you a two
minute training
program that will
increase your
results by10 times.
Learn the
critical steps to convert
phone calls into appointments
will show you this for free, because I believe that if you don't educate your
customers then you have no long term relationship. Let's start a long term
relationship now.
Below, you will hear how company
,
Michael O'Donaghue's Redlands Auto
Center, sets appointments on 50% of all incoming phone calls, 10 times the
national average, based on
Ron Fortt's training video.
I want you to listen to Shamika's call, and then the training with Ron and his
explanation of the seven steps. First listen to Shamika's call below.
% of Steps Followed in
Actual Calls (10/15/08-11/15/08)
Claim your FREE training to improve
your customer service and revenue for
your business
"it's not the economy!
Companies
and
are in the same
industry. If you
haven't listened to
Ron's training, do so
now. Very good stuff.
"
-Bob Finer.
Novato Chamber of Commerce
Novato,CA
"You can study the theory and learn the concepts of riding a bike forever, but until you practice them so you can do it without thinking, you don't have knowledge of bike riding."
-Charles Koch
CEO, Koch Ind.
America's largest
private company
Have everyone take this 2-minute training
That did now work because...
Advertising = Paid Traffic
Leads = Paid Traffic
When you don't make money on your advertising, this happens:
A definition of insanity is doing the same thing and expecting different results.
You don't want to "walk the minefield" anymore. Before you get blown up again,
let's think about how you got blown up, and put the odds in your favor
Already given up on advertising
-or-
No money for leads stopping you? Want 5 ways
to get quality leads for less than $100?
click here
With Knowme you can inmmediately see what advertising is working.
Now you can throw away your marketing diary, toss those phone bills,
and clear your messy desk of all those spreadsheets. Everything you need
to know about your marketing is one click away.
P.S. Did I mention that you don't have to pester your salespeople[
] or
beg your sales manager[
]to turn in more reports?
If you think it's valuable to know how much each lead is costing you, or if you
wonder why smart marketers want to know the cost of a lead
click here.
You saw the "giving 110%" cartoon that I showed you above. If
you have made it this far you know I am not show you something
complicated. Remember the cake diagram
easy to use is the
first component of the Knowme system.
verybody wants new leads, and there are tons of people ready to
sell you new ways of getting them. The methods range from
Google keywords to the back of your grocery receipt at Safeway.
"You recycle your trash, now take a look below
and you will see more ways to
recycle your leads."
Patrick Bradley, Bradley School of Music, Pleasant Hill, CA
You can harness these techniques even if your business is 100% referral.
Phone surveys:Your ultimate profit backstop
Supercharge your local number
Supercharge your 800 number
Supercharge your direct mail
Turn your vehicle into a website
Supercharge your e-marketing
Supercharge your website, with nested click-to-call
Ultimate monday morning meeting material
there are only two ways to go and one
decision to make
Setup Up
for
Success
Turn
and
Burn
Set Up
for
Success
Turn
and
Burn
Dear Friend,
Let me share with you part of a conversation I had with New York Times best
selling author Ross Reck-creator of the
PRAM system. The basic
theme of Ross'books is which he has proven quite convincingly, is that you make
more money when you treat people nice & set them for success. Before you
can put in place any system, initiative, or great idea whose goal is extraordinary
results you have to ask yourself one simple question. Do you believe in setting
your team up for success? Or, do you believe [Turn and Burn] in backing your
winners and cutting your losers? Backing your winners and cutting your losers
may have been an effective strategy in easy money times, but like the five examples
we talked about above demonstrate that a different approach is needed in
today's market. If you are not ready for a free trial with Knowme that's OK. May I
suggest you read these
Ross Reck books and the
Start-up guide to Guerrilla
Marketing. If you later decide to take me up on my offer for a free Knowme trial, I
will pay for your copy of any of books.
Just email me the receipt.
Fred
It's Easy, It's Inexpensive and It's 100% Guaranteed
Now, What should I charge for a system such as that can turn around
your business in 21 days? Previously, solutions like this were
only available to big companies stuffed with IT professionals
using enteprise software. We charge our auto dealer
customers with big phone bills, 85 lines, and unlimited users
up to $1500/month.
The future is here now. I don't nickel and dime, charge for number of users,
support, features used, etc. because I am looking for a different kind
of relationship, a long term one. I know from experience and my customers' call
data that people that follow my advice are successful in any environment, stay in
business and refer me other clients. It may sound harsh, but I only want to work
with people who are DOERS. So, with the risk of being called a lunatic, I am
giving this turn around-system to you for only $197/month. We pay the phone
charges. There are No hidden fees, No expensive classes to attend, No manuals
or
Dummy series books to read, and No extra charges for additional users
or seats.
I will get you up and running within 12 days. If you have need hand
holding or suggestions along the way, you can call me directly at 800 486 9610.
All I ask is that you first take a look at our getting started page, and blog first. We
ask that all customer service inquires be posted to our forum, so that you can
help each other to create a better system, and to show our new customers the
transparency with which we handle your concerns.
Yes, that's right.
Only $197 a month . That's a measly $6.35 a day for the next
60 days to turn your business around or start you off on the right track.
Please check our
press page: my customers are enjoying at least 10X ROI, by
recycling leads in doing the things I talked about this age. So if you don't obtain
the same results or greater, simply cancel and we will part as friends.
Yes! Fred, I would like to get started right away
All Prices in US Dollars. Yes, we welcome Canadian customers, if you would like to get a Canadian customer reference
click here
How the order process works
- You will be transferred to a secure site.
- You will be asked to fill out your order information.
- Your order will be processed by 1shoppingcart.com secure
server.
- You will receive an email with 8 (Toll Free numbers) for your
use. If you already have 800 numbers, no problem! You can port
them to our carrier( you still own them), and we will port them
back for $0 fee if you ever decide to cancel.
Note: If you decide you want to cancel, Knowme numbers
assigned to you can be purchased and ported to the carrier of
your choice for $40.00
(877-656-6963)
